HXO Privacy Policy

This privacy policy will explain how our organization uses the personal data we collect from you when you use our
website.

 

Topics:

 

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

 

HXO collects the following data:
Personal identification information (Name, email address, phone number, etc.)
 
How do we collect your data?
You directly provide HXO with most of the data we collect. We collect data and process data when you:
  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.

 

HXO may also receive your data indirectly from the following sources:

 

Our web servers may log information such as your operating system type, browser type, domain, and other system
settings, as well as the language your system uses and the country and time zone where your device is located. The
web server logs may also record information such as the address of the web page that referred you to our Sites and
the IP address of the device you use to connect to the Internet.
We may also collect information from your browser, such as your browsing history, and use it in conjunction with
data gathered from forms and e-mails to help us understand and respond to your needs.
 
The Site might include social media functions, such as Google, Twitter and Facebook widgets. These widgets may
collect information about which pages you visit on the Site and the IP address of the device you use to connect
to the Internet. The widgets may also set a cookie to ensure the features are functioning properly.
 
Social media functions and widgets are hosted either by a third party or directly on the Site. Your interactions
with the social media functions and widgets located on the Site are governed by the privacy policies of the
companies that provide them. If you use any of the social media functions or widgets on our Site, we strongly
suggest you review the privacy policies of the companies that provide those functions and features.

 

How will we use your data?

HXO collects your data so that we can:
  • Process your order and manage your account;
  • Email you with special offers on other products and services we think you might like;
  • Operate, evaluate, and improve our business;
  • Develop new products and services;
  • Perform market research;
  • Advertise and market our products and services;
  • Determine the effectiveness of our advertising and marketing;
  • Analyze our products, services, and websites;
If you agree, HXO will share your data with our partner companies so that they may offer you their products
and services.
 
When HXO processes your order, it may send your data to, and also use the resulting information from, credit
reference agencies to prevent fraudulent purchases.

 

How do we store your data?

We use appropriate technical and organizational measures to protect the personal information that we collect and
process about you. The measures we use are designed to provide a level of security appropriate to the risk of
processing your personal information. Specific measures we use include reducing log retention where possible to the
minimum level required to enable our systems administration and security staff to ensure services are running
smoothly.

 

Marketing

HXO would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
 
You have the right at any time to stop HXO from contacting you for marketing purposes. 
 
If you no longer wish to be contacted for marketing purposes, please email us at [email protected]

 

What are your data protection rights?

HXO would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to
the following:
 
  • The right to access – You have the right to request HXO for copies of your personal data;
  • The right to rectification – You have the right to request that HXO correct any information you believe is
    inaccurate;
  • You also have the right to request HXO to complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that HXO erase your personal data;
  • The right to restrict processing – You have the right to request that HXO restrict the processing of your
    personal data;
  • The right to object to processing – You have the right to object to HXO’s processing of your
    personal data;
  • The right to data portability – You have the right to request that HXO transfer the data that we have
    collected to another organization, or directly to you;

 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights,
please contact us at our email: [email protected]

 

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor
behavior information. When you visit our websites, we may collect information from you automatically through
cookies or similar technology
 
For further information, visit allaboutcookies.org.

 

How do we use cookies?

HXO uses cookies in a range of ways to improve your experience on our website, including:
 
  • Keeping you signed in
  • Understanding how you use our website
 

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:
 
  • Functionality – HXO uses these cookies so that we recognize you on our website and remember your
    previously selected preferences. These could include what language you prefer and location you are in. A mix of
    first-party and third-party cookies are used.
  • Advertising – HXO uses these cookies to collect information about your visit to our website, the content
    you viewed, the links you followed and information about your browser, device, and your IP address. HXO
    sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also
    share online data collected through cookies with our advertising partners. This means that when you visit
    another website, you may be shown advertising based on your browsing patterns on our website.
 

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your
browser. However, in a few cases, some of our website features may not function as a result.

 

Privacy policies of other websites

HXO websites contains links to other websites. Our privacy policy applies only to our website, so if you click on
a link to another website, you should read their privacy policy.

 

Changes to our privacy policy

HXO keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was
last updated on 1 August 2019.

 

How to contact us

If you have any questions about HXO’s privacy policy, the data we hold on you, or you would like to exercise
one of your
data protection rights, please do not hesitate to contact us. Email us at: [email protected]